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Free shipping on all  the EU orders over  €99

Get In Touch

We love to hear from our customers. You can reach us at any time.
Contact us by email, or instant chat message on our website.
One-to-one appointments are available in our show-room in the Netherlands.

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Customer Service


Email info@lieves.com
info@lieves.com
Monday-Friday 9:00am - 7:00pm EST

For questions regarding our products and services you can also contact us by filling out the form below.

Come Say Hi

Vitrine's photo os our showroom in Utrecht, the Netherlands

Utrecht

Lieves Jewels

Haverstraat 23,
Utrecht, NA3511 
The Netherlands 

Opening Hours:
Monday to Friday
10:00am - 5:00pm

  • How to take care of my jewellery and maintain my jewellery in perfect conditions?
    Remove your jewelry before exercising, showering and swimming. Avoid contact with perfumes, lotions or hair products. Chlorine, salt water can permanently damage or discolour them. Do not use harsh chemicals, bleach, oil, or polishing cloths, since this can affect the finishing. Take care to avoid extreme humidity or heat as this may potentially cause tarnishing. In order to make your silver jewellery last longer it should be kept in a dark, cool and dry place. Store your silver jewellery in its original package when it is not being worn will keep out the air that causes oxidation. Your jewellery should always be the last thing you put on and the first thing you take off when dressing. This is because jewellery is particularly susceptible to damage from the effects of chemicals present in perfume, hairspray, make-up, nail polish remover, body oils, sun tan lotion and deodorant. Please consider removing your gold-plated jewellery before going to bed in order to prevents to build of body sweat and oils, which are known to accelerate jewelry tarnishing.
  • How long my gold plaque jewelry can last in a normal wearing conditions?
    Your jewellery is 18K plaqued gold with 2 micron antitarnish which is the normal amount recommended. With regular wear, it will last you approximately 2-3years for earrings, and necklaces. Please keep in mind that regular wear means that you wear your few times a week. While if you wear your jewellery every day it may last for 1-2 years.
  • How to clean gold-plated jewelry ?
    For regular cleaning, just use a soft cloth and wipe the pieces regularly. For tarnished gold-plated pieces, you can rub them gently with a soft cloth and a small amount of mild soap and water to clean them. Then dry them with a microfibre cloth.To remove any dirt embedded in the crevices, use a cotton swab or soft-bristled toothbrush to remove it. If you are still not confident in cleaning your gold-plated jewellery, you’ll want to bring it to a professional cleaner.
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